Help Center
Go to getshare911.com
Contact us
Getting Started for Administrators
Getting Started For All Employees
Account Basics
Broadcasting Alerts
Checking-in
Creating an Account and Accessing Share911
Notifications
Introduction to Share911
Getting Started for Administrators
Setting up Your Channel
Setting Up Your Employees
Using Share911 as an administrator
Conducting Drills on Share911
Managing Your Channel
Manage People
Reunification
Integration
Share911 Wellness
Account Basics
Desktop Application
Passwords
Notifications
Managing Users
Webinars
FAQs
Back to home
Help Center
Getting Started for Administrators
Getting Started For All Employees
Account Basics
Broadcasting Alerts
Checking-in
Creating an Account and Accessing Share911
Notifications
Introduction to Share911
Getting Started for Administrators
Setting up Your Channel
Setting Up Your Employees
Using Share911 as an administrator
Conducting Drills on Share911
Managing Your Channel
Manage People
Reunification
Integration
Share911 Wellness
Account Basics
Desktop Application
Passwords
Notifications
Managing Users
Webinars
FAQs
Getting Started for Administrators
Welcome to Share911! These articles and videos will show you how to administer your channels and users in Share911.
How do you reset an invite count?
Letter to IT Department
Share911 Training Video for Administrators
Setting up Your Channel
Visitor Pass
Add Check-in Locations (Video)
Uploading your Floor Plans (Video)
Adding/Deleting Floorplans
How to Set Your Alert Types (Video)
Selecting Broadcast Alerts
Updating Channel Address
Updating Channel Information
Adding/Updating Notification By Phone
Adding/Deleting Check-In Locations
Email Template to Law Enforcement
What are User Permissions
Assistance from the IT Department
Share911 Emails - Whitelisting
Importing Locations on Share911
See more
Setting Up Your Employees
How to Give Emergency Managers Extra Permissions (Video)
How to Update your employee's profile (Video)
Adding, Removing and Relocating Users
Import People via Spreadsheet
Import People via SFTP
Bulk Invite
Resending Invites
How to Set Default Permissions (Video)
Email template to send to employees who have not registered
See more
Using Share911 as an administrator
How to Clear an Alert
Issuing An All Clear
How to Clear an Alert (Video)
How to Send a Message (Video)
Share911 Notify
How to Clear an Incident on Share911
Sending A Message
See more
Conducting Drills on Share911
Sample Drills
How to Conduct Drills on Share911 (Video)
How to Conduct a Drill on Share911
Managing Your Channel
Adding Security Check-in Subcategories
After-Action Report - Reviewing an Incident (Video)
Share911 Annual Review Checklist
Deleting a channel
Stored Messages - Broadcast Alerts
See more
Manage People
Single Sign On with Google SAML
Single Sign On with Microsoft Entra SAML
Single Sign On via OKTA SAML 2.0 Integration
Import Students and Guardians via Spreadsheet
Spreadsheet Import - Column Details
Email template for introducing Share911
How do I create a User Group
How do I remove an employee from Share911
See more
Reunification
How do I Commence the Reunification Process?
How do I Check-in Parents during Reunification?
How do I Check-In Students During Reunification?
Reunification - Overview
Integration
SAML Integration
Webhooks
Broadcast REST API
Digital Signage / Common Alert Protocol (CAP) integration
Integration Request Form
See more
