Sometimes an email invite to Share911 is not accepted before its expiration date or the user accidentally deleted the email. Share911 provides a simple way for administrators to resend invites via the Manage People section.
Steps to resend an invite:
1. Log in to Share911 and go to the channel that you want to re-invite the person to. Only accounts with Manage Users permissions on that channel may use the Re-invite feature.
2. Click your name in the the top right to display the User Menu.
![](https://help.getshare911.com/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction19052587246originalvm5Lhx-8RBgTX33Azqkc0UHFxt2TnkbvIQ.jpeg)
3. Select Manage People
![](https://help.getshare911.com/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction19052587257originali65k1YnYGbuSrzh51qwwn1HXgfnuxmoN_Q.png)
4. Select User Directory
![](https://help.getshare911.com/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction19052587268originalRRMw1vYCPDN-4y_nYK0K9zhUY8P5pk1dXw.png)
5. Select Missing Password
![](https://help.getshare911.com/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction19052587299originalxPC1-FBxQCPUWET5qMmvpPZPnXHW43suSQ.png)
6. Select Action => Resend Invite
![](https://help.getshare911.com/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction19052587334originalVEyk51uWzZwqwKodIdc530pdVaYTn8ykng.png)
![](https://help.getshare911.com/hubfs/Knowledge%20Base%20Import/share911.freshdesk.comsupportsolutionsarticles19000107977-resending-inviteshit.gif)