Import People via SFTP

Introduction

Share911 offers a secure SFTP server which customers may use to update employee data or remove terminated employees. The format is standard XLS, XLSX, or CSV and the file would typically be generated from an employee database so that the process can be automated.

File Format

The file format used is the same as outlined in Import People via Spreadsheet and Import Students and Guardians via Spreadsheet. Please see those documents for details.

SFTP Setup

The following items are required to upload to Share911 via SFTP:

A Share911 account with Manage Users permissions on the channels you wish to grant access to.
An SFTP User ID which we will provide.
An RSA private key file for authentication, which we will provide.

Share911 uses RSA key files rather than passwords to authenticate with our SFTP server.

OPTIONAL: If the SFTP client requires an SFTP Server Host Public Key, it may be found here. Unlike the private key file which allows the server to authenticate the SFTP user, the server's public key is optional and is used by the SFTP client to authenticate the SFTP server itself.

Upload Steps

Connect to Share911's FTP server: sftp.share911.com
Upload your data file to the "uploads" directory.

Once processing is complete, an email with a link to the results will be sent to the user who performed the import.

Results are visible to all users who have Manage Users permission for the affected channels. To view latest results, click "Import Results" under the User Menu.

A csv version of the results can also be found on the SFTP server in the "downloads" directory.