Assistance from the IT Department

Because Share911 / Share99 is a web-based platform, we need your IT Department to perform the following tasks to ensure that our system works properly in your environment: 

1. Whitelist Share911 / Share999

2. Check Settings for Rate Control

3. Check Policy for Receipt from External Sources

4. Install Desktop Notification 

Feel free to download the below email template for notifying your IT Department.

Letter to IT Department