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For Administrators
Network owners and channel managers: setting up your channel, managing people, running an incident, drills, and reunification.
Get started as an administrator
Set up your channel
- Add Check-in Locations (Video)
- Uploading your Floor Plans (Video)
- Adding/Deleting Floorplans
- How to Set Your Alert Types (Video)
- Selecting Broadcast Alerts
- Updating Channel Address
- Adding/Updating Notification By Phone
- Adding/Deleting Check-In Locations
- Importing Locations on Share911 / Share999
- Visitor Pass
- Adding Security Check-in Subcategories
- Deleting a channel
- Stored Messages - Broadcast Alerts
Reunification
Manage people
- How do you reset an invite count?
- What are User Permissions
- How to Give Emergency Managers Extra Permissions (Video)
- How to Update your employee's profile (Video)
- Adding, Removing and Relocating Users
- Import People via Spreadsheet
- Bulk Invite
- Resending Invites
- How to Set Default Permissions (Video)
- Import Students and Guardians via Spreadsheet
- Spreadsheet Import - Column Details
- How do I create a User Group
- How do I remove an employee from Share911 / Share999?
- Exporting Users on Share911 / Share999